Privacy policy

PRIVACY POLICY

Please read this Privacy Policy, which contains information on how we process your personal data.

WHO WE ARE?

Our identifying information is:

Zumaline sp. z o. o. in Katowice (40-050) at ul. Gen. Zajączka 9, entered into the Register of Entrepreneurs kept by the District Court Katowice Wschód in Katowice, 8th Commercial Division of the National Court Register KRS 0000371401, NIP: 9542713215, REGON: 241778885, account number: BNP PARIBAS FORTIS account number: PL03 1600 1055 0002 3217 9978 0150 via the online store in the domain: www.zumahome.eu (hereinafter referred to as the Online Store) in the field of order fulfillment, advertising and marketing communication and information activities carried out.

If you want to contact us, please do so as follows:

1)      by correspondence to the address of our registered office: Zumaline sp. z o. o. ul. Gen. Zając 9,

40-050 Katowice;

2)   by electronic means to the following e-mail address: info@zumahome.eu;

3)   by phone: + 32 791 16 20

Zumaline sp. z o. o. is the administrator of personal data

Data Protection Officer

In order to provide you with a guarantee of the highest standard of protection of your personal data, we have appointed the Inspector of Personal Data Protection for this purpose. You can contact him by e-mail to the following e-mail address: maciej.dadela@zumaline.pl.

GENERAL PROVISIONS

This Privacy Policy applies to all persons using the online store run by us at www.zumahome.eu, which we will refer to as the "Store", and therefore applies to you, which is why it is so important that you read it.

The policy defines in particular the rules for collecting and processing your personal data obtained by us both when registering an account in the Store, using the Store, when making purchases without creating an account, and when subscribing to the newsletter.

If you have any questions, doubts, comments regarding the processing of your personal data by us, please contact us. Your opinion is most important to us.

PLACE YOUR PERSONAL DATA IS STORE

We store the collected personal data in the European Economic Area

CIRCLE OF PEOPLE WHO HAVE ACCESS TO YOUR PERSONAL DATA

Only we and the hosting provider have access to your personal data. We never transfer your data to entities with which we do not have signed agreements for prompting the processing of personal data.

If you consent to the processing of your personal data also for promotional and marketing purposes or to receive commercial information sent by electronic means of communication, or to examine opinions on the level of satisfaction with the purchase made, then we may entrust your personal data to one of the entities cooperating with us .

Apart from the above in some cases, your personal data will be made available to the competent state authorities or third parties, if such an obligation results from generally applicable law and a selected carrier or intermediary performing shipments on our behalf in order to deliver the ordered goods to you, as well as an entity servicing electronic payments or payment card payments in for you to pay for ordered goods.

We guarantee that if your personal data is processed by entities other than us, we strive to ensure that they provide an appropriate level of personal data protection.

PURPOSES AND SCOPE OF PROCESSING OF YOUR PERSONAL DATA

The personal data provided by you will be processed for the purpose and to the extent necessary in connection with the conclusion and performance of the contract, for the purpose of direct marketing of our goods and services and for the purpose of examining opinions on the level of satisfaction with the purchase.

In order to perform the contract, we will process the following data provided by you: name, surname, address, e-mail address, telephone number, tax identification number, company name, delivery address, order history, date of birth.

In order to send you information and commercial materials in the form of a newsletter, we will process the e-mail address and telephone number provided by you.

In order to examine the opinion on the level of satisfaction with the purchase, we will process the telephone number provided by you.

Providing your personal data is voluntary, however, refusing to provide data will prevent you from using the Store, Application and services provided electronically by us.

In the event that we plan to further process your personal data for a purpose other than the purpose for which the personal data was collected, we will inform you of that other purpose and provide you with any other relevant information prior to such further processing.

BASIS FOR PROCESSING YOUR PERSONAL DATA

The legal basis for the processing of your personal data by us is:

1)    the need to perform the contract(s) concluded with you, as well as to take action before concluding yes their contracts at your request (Article 6(1)(b) of the GDPR);

2)    the processing is necessary to fulfill the legal obligation imposed on us (Article 6(1)(c) of the GDPR);

3)   Your consent to the processing of your personal data for promotional and marketing purposes or to receive commercial information sent by electronic means of communication, or to examine the opinion on the level of satisfaction with the purchase (Article 6(1)(a) of the GDPR).

We collect personal data only directly from the data subjects. This means that your personal data is processed by us only for the above purposes. basis and have been obtained from you.

YOUR RIGHTS

We respect your right to the protection of personal data, which is why we provide you with the ability to manage them. For this purpose, you can contact us at the following e-mail address: info@zumahome.eu or use your account at www.zumahome.eu.

You have the following rights:

1)   the right to obtain confirmation from the Administrator whether your personal data is being processed, and if this is the case, to gain access to it and obtain the following information:

a)   about the purpose, scope and method of processing your personal data,
b)  from when your data is processed;
c)   the source from which your data comes;
d)    recipients or categories of recipients to whom the data is made available;

2)   to rectify your personal data when they turn out to be incorrect;

3)   to supplement your personal data if they are incomplete;

4)   to delete your personal data if:

a)   The administrator has already achieved the purpose for which the personal data were collected and they are no longer necessary for these purposes,
b)  you will withdraw your consent to the processing of your personal data for a specific purpose,
c)    you object to the processing of personal data for the purposes of direct marketing, including profiling, to the extent that the processing is related to such direct marketing or you object to the processing and there are no overriding legitimate grounds for processing your personal data by us,
d)    Your personal data has been processed unlawfully,
e)   if your personal data must be deleted in order to comply with a legal obligation provided for in Union law or the law of a Member State to which we are subject;

5)   to limit the processing of your personal data if:

a)   you believe that we process them incorrectly - for the period of checking whether you are right,
b)  it is found that we are processing your personal data unlawfully, but you oppose their removal and only request the restriction of their processing,
c)    we no longer need your personal data for the purposes of processing, but you need them to establish, pursue or defend claims;
d)    you object to the processing; then we will limit the processing of your personal data until we determine whether there are legitimate grounds on our part that override your grounds;

6)   to transfer your personal data; then you will receive, in a structured, commonly used, machine-readable format, the data you provided to us if the processing is based on your consent or is necessary for the performance of a contract concluded with you, as well as necessary to take action before concluding such a contract at your request ;

7)   to object to data processing based on our legitimate interest, including profiling;

8)   if we process your personal data for direct marketing purposes, to object to the processing of personal data for direct marketing purposes, including profiling;

9)   to lodge a complaint with the supervisory authority when you consider that the processing of personal data by us violates the provisions of the GDPR.

WITHDRAWAL OF CONSENT

We enable you to withdraw your consent to the processing of your personal data by us. If you think that you no longer want to use your account in the Store, all you have to do is delete it yourself in the Account/Your profile tab on the Store's website or inform us by correspondence to the following address: Zumaline Sp. z o. o. st. gen. Józefa Zającka 9, 40-050 Katowice or by e-mail: info@zumahome.eu

If you do not want your personal data to be processed for promotional and marketing purposes or to receive commercial information sent by electronic means of communication, or to research opinions on the level of satisfaction with the purchase, you can withdraw your consent in the manner described above.

You can unsubscribe from the newsletter by clicking on the link in the content of the newsletter.

PROTECTION OF YOUR PERSONAL DATA BY THE ADMINISTRATOR

We protect your personal data when making purchases in the Store in accordance with applicable regulations and in accordance with the highest security standards

and data protection.

We ensure the security of personal data thanks to the implementation of appropriate technical and organizational measures aimed at preventing unlawful data processing and their accidental loss, destruction and damage. We take all possible measures to ensure that personal data is:

1)      correct and lawfully processed;

2)     obtained only for specific purposes and not further processed in a manner incompatible with these purposes;

3)      adequate, relevant and not excessive;

4)      accurate and up-to-date;

5)      not kept longer than necessary;

6)      processed in accordance with the rights of the persons to whom they relate, including the right to restrict disclosure;

7)      safely stored;

8)    not transferred without adequate protection.

Personal data collections are protected against access by third parties. Only persons authorized by us, trained in the protection of personal data and obliged to keep your personal data secret are allowed to process your personal data.

Personal data is stored only for the period necessary to perform the contract, the newsletter subscription period or the period of maintaining the account in the Store, as well as for the time when the parties may pursue mutual claims under the concluded sales contract or for the period in which we are obliged under the provisions keep accounting records.

CHANGE OF YOUR PERSONAL DATA

In the event that your personal data changes, we ask you to update them yourself in your user account, if it has been set up, or to notify us of this fact by correspondence or by e-mail to the address info@zumahome.eu

Having your current personal data by us is necessary to provide you with the best quality of services and the level of security of your personal data.

COOKIES

We want to inform you that we use "cookies".

Cookies are information that is sent by the server and saved on your device (e.g. computer or telephone hard drive).

The data obtained using cookies do not allow you to be identified, but they allow us to determine whether the Store was visited using a given computer and what interested you most in the Store.

We use internal cookies to:

1)   to ensure the proper functioning of the Store and the Application;

2)    statistical;

3)    adapting the Store to your preferences.

We may place both permanent and temporary files on your device.

Temporary files are usually deleted when the browser is closed, while in relation to permanent files, closing the browser does not delete them.

Temporary files are used to identify the User as logged in.

Persistent files are files that provide specific functions not only during a given session, but throughout the entire period of their storage on the computer. Persistent files are used to: collect information on how to use the Store and Application, including data on the subpages visited by the User and possible errors, check the effectiveness of Store and Application advertisements, improve the operation of the Store and Application by recording errors, testing various variants of the Store and Application design, remembering Users' settings regarding their preferences, showing Customers that they are logged in to the Store or Application.

The store uses Google Analytics, which uses cookies on your device to compile statistics on the amount of traffic in the store and how to use the store.

We use Google AdWords to advertise the Store and its services, which uses cookies placed on your device.

At any time, you can delete cookies left by the Store from your device in accordance with the instructions of the manufacturer of your web browser.

You can also block cookies from accessing your device by configuring your browser accordingly. However, this may hinder the proper functioning of the Store.

We use a server that automatically saves information about the device you use when connecting to the Store, i.e. the type of device and browser you use, your computer's IP address, date and time of entry, a text description of the event in the server logs to analyze the operation of the IT system event qualification.

Only persons authorized to administer the IT system have access to log files. Log files can be used to compile statistics regarding the evaluation of traffic in the Store and the occurrence of errors that prevent you from being identified.

CHANGE OF PRIVACY POLICY

In order to provide you with the highest level of protection of your personal data adapted to the changing reality material, as well as to changing laws, we reserve the right to change this Privacy Policy.